Frequently Asked Questions
Everything you need to know about your sensory journey with AuraFragrance.
Are your fragrances authentic?
Yes, we guarantee that all products sold on AuraFragrance are 100% authentic originals from the official designers and brands. We do not sell knock-offs or imitations.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for perfumes?
We accept returns on unopened and unused products in their original packaging within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on opened bottles.
Do you offer international shipping?
Currently, we only ship within the United States and Canada due to international regulations regarding the transport of alcohol-based liquids.
How should I store my fragrances to ensure they last?
To preserve the integrity of your scent, store bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.